Neobanking. What’s next?
The lines are blurring between neobanks and incumbent banks
22 février 2024
Shilpa Doreswamy
Retail Banking Sector Director
Temps de lecture
Minutes
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The lines are blurring between neobanks and incumbent banks, with both entering the next phase of digital evolution, where there are shared challenges as they vie for market share, customer acquisition, customer retention and revenue growth in a market that is increasingly becoming more demanding and informed.
Neobanks are no longer fragile, but are becoming highly dependable. At the same time, incumbent banks are embracing innovation and are accelerating into the digital-first world.
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